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Strona główna Oferty pracy Oferta: Collections Specialist with French
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Oferta: Collections Specialist with French

NazwaCollections Specialist with French
StanowiskoCollections Specialist with French
BranżaKsięgowość, podatki
Miejsce pracymałopolskie
Kraków
Rodzaj zatrudnieniaumowa o pracę
Opis ofertyWe work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online.

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Our Requirements:
• At least 1 year of experience in Collections area
• Advanced knowledge of French (at least C1), intermediate knowledge of English
• Very good customer service skills and client-focus attitude
• Strong communication and interpersonal skills
• Good knowledge of programs, such as Excel and SAP
• Bachelor's degree

Your future tasks:
• Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments
• Investigating and resolving unapplied payments
• Initiating refunds for the overpayments
• Updating account status records and collection efforts
• Reporting on collections activity and accounts receivables status

What have we prepared for you?
A lot of benefits:
• Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms
• Access to Capgemini Helpline with possibility to chat with therapists
• Bonuses for recommending your friends to Capgemini.
• Access to Inspiro app with rich audiobooks database
• Access to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)

Personal and professional development:
• 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform
• Platform with free access to Pluralsight, TED Talks, Coursera materials and trainings
• Free access to Udemy Business account with ability to use during and outside working hours
• Transparent performance management policy.​​​​​​

Our legendary atmosphere:
We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

• No official dress-code.
• Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.
• Day off for volunteering
• Ability to implement world-changing initiatives thanks to our Grant Program

To apply send your CV to recruitmentbpo.pl@capgemini.com or via link https://bit.ly/4bpYtMw.
Nr oferty20525
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